Transform & Operate

Transform & Operate

Operating Model

We can help our clients with the analysis, design and alignment of operating models to deliver against specific business objectives.

Assessment and Discovery

Our Assessment and Discovery Competency is focused on deploying services and consulting skills to provide insights and relativity to our clients. We focus on developing a detailed understanding of their business current state so that our clients can effectively plan and respond to any required change.

Business and product strategy

  • Product positioning and use case definition
  • Go to market planning and business case development

Analysis and root cause assessment

  • Identification and thematic grouping of underlying mis-performance
  • Remediation planning and prioritisation

Regulatory impact assessment.

  • Understand the functional impact of regulatory mandates on existing operating model (people, process, data, architecture)
  • Response planning and prioritisation

Benchmarking and peer insight.

  • Understand the functional impact of regulatory mandates on existing operating model (people, process, data, architecture)
  • Response planning and prioritisation

‘Voice of the customer’

  • Coordination, facilitation, and objective capture (sentiment and metric based)
  • Co-creation and design to re-shape and pivot to a target state

Business architecture and process improvement

We can undertake a process improvement programme to simplify and standardise manual, legacy and third-party processes, helping to realise measures of operating efficiency and embrace optimisation and automation.

Business architecture and process improvement

Business Process Transformation (BPT) is a broad term describing radically changing series of actions to meet business goals. It involves examining the steps required, to remove duplication or unnecessary activity and to automate actions as much as possible.

Process Reviews

  • Assessing specific business activity to identify inefficiency, inclusive of value stream mapping and customer journey mapping.

Target Operating Models

  • Design thinking: scoping an operation across several dimensions and designing future improvements.
  • Simplify and combine, eliminate redundancy and then look for broader automation / relocation

Operational Excellence

  • Providing core training for areas who are looking specifically at the people element of their business to engage in a long-term Continuous Improvement journey

Enterprise Architecture

  • Standardising an organisational landscape of processes, connecting it to data, costs, technology and more to gleam broad insights to support client and product strategy.

Business architecture and process improvement

We can undertake a process improvement programme to simplify and standardise manual, legacy and third-party processes, helping to realise measures of operating efficiency and embrace optimisation and automation.

Project and program delivery

We work with our clients to undertake program delivery to support end-to-end projects, including the deployment of experienced project and change resources and the provision of project management support services.

Project and program delivery

JDX is at the forefront of planning and delivering transformation / change programmes. We have an expertise-led change practice with specialist experience in delivering tactical and strategic organisational change within financial institutions.

Project review and recovery

JDX is at the forefront of planning and delivering transformation / change programmes. We have an expertise-led change practice with specialist experience in delivering tactical and strategic organisational change within financial institutions.

Project and program management.

  • Skilled in both agile and hybrid project and programme management methodologies • JDX has extensive experience in designing, building, implementing and maintaining governance frameworks.
  • We have established a project management and quality control function that utilises a proven delivery tool kit and training
  • Deep capabilities and expertise across the key stages of the engagement: Set Up – Initiation and Planning – Execution, Monitoring and Control – Closure / BAU Transition

PMO

  • Skilled in both agile and hybrid project and programme management methodologies
  • JDX has extensive experience in designing, building, implementing and maintaining governance frameworks.
  • We have established a project management and quality control function that utilises a proven delivery tool kit and training
  • Deep capabilities and expertise across the key stages of the engagement: Set Up – Initiation and Planning – Execution, Monitoring and Control – Closure / BAU Transition

QA and Testing

  • JDX combines skilled resources, industry expertise and best practice tools, techniques and methodologies to manage, execute and support testing across the full front to back, end to end delivery lifecycle, covering the full spectrum of products.
  • Services cut across the full delivery cycle:
    • Product / System Test
    • Integration Testing
    • User Testing
    • Migration testing
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